Operational Support System/Billing Support System (OSS/BSS)

TeleMedium’s proprietary Operational Support System/Billing Support System (OSS/BSS) is a multi-featured, fully integrated, private-label system that enables the ITSP to fully manage all key elements of their VoIP business. It provides complete support for Residential, SMB, Hosted PBX, and Call Center services without the need to purchase, install and manage add-on packages or licensing.

The OSS/BSS provides a single point of management for all user, billing and administrative features and functions. Access is provided through a secure interface where the operator can manage products, pricing, online signup, branding, billing preferences, customer data, provisioning, affiliate programs, and much more. The OSS/BSS also provides a secure branded interface for the customer to manage their calling features, account and billing information, view call detail records, manage toll pool funds, listen to voicemail recordings, make payments, view/search invoices, and more.  For hosted PBX customers, the interface allows the operator to manage every aspect of their PBX, MDU, or call center application.

See some of our new next-generation OSS/BSS screenshots.

  • Virtual PBX User Interface - Standard Features

    OSS BSS


  • Virtual PBX User Interface - Advanced Features

    OSS BSS


  • Virtual Call Center User Interface

    Call Center